Shipping & Delivery Policy

Fast, reliable, and transparent delivery service designed around your convenience. From instant 2-hour delivery to next-day service, we've got you covered.

2-Hour Instant Delivery Same-Day Service Next-Day Delivery
DesiPantry Delivery Service

Our Delivery Options

Instant Delivery

Within 2 Hours

Our premium service for urgent needs. Get your groceries delivered in as fast as two hours with our in-house delivery partners.

Note: Subject to availability. Priority fee may apply (shown at checkout).

Same-Day Delivery

By 9:00 PM

Place your order by 4:00 PM and receive it the same evening. Perfect for daily essentials without the wait.

Cutoff: Orders after 4 PM roll over to next-day service.

Next-Day Delivery

Following Day

Economical choice for planned orders. Delivered during daylight hours with consolidated routing for cost savings.

Perfect for: Planning ahead and bulk orders.

Service Areas

Currently delivering to select areas in Washington State:

Redmond Bellevue Bothell Sammamish Issaquah
Expanding Soon!

We're continuously working to expand our delivery areas. Enter your ZIP code at checkout to confirm availability.

DesiPantry Service Areas

How It Works

1
Order Confirmation

Receive confirmation email with order summary immediately after placing your order.

2
Careful Packaging

Our team packs your order with temperature control and protective measures for quality.

3
Shipment Tracking

Get real-time updates and tracking information as your order heads your way.

4
Doorstep Delivery

Contactless delivery to your doorstep with special instructions accommodation.

Quality Packaging

Packaging & Handling

Secure Packaging
Sturdy bags and boxes for safe transport
Temperature Control
Insulated packaging for frozen/refrigerated items
Fragile Care
Glass jars wrapped and cushioned
Spice Protection
Sealed packaging to prevent spills

Transparent Pricing

Free Standard Delivery

Same-Day and Next-Day delivery is completely free! Instant delivery may include a small priority fee, always disclosed upfront.

Same-Day
FREE
Next-Day
FREE
Instant (2hr)
Priority Fee*
*All fees shown at checkout before order placement

We've Got You Covered

Delivery Issues

Missing, wrong, or damaged items? Contact us within 24 hours and we'll make it right with immediate replacements or refunds.

  • Immediate replacement service
  • Full refund options
  • Photo documentation for quality control
Weather & Delays

We deliver rain or shine! In rare cases of severe weather or unexpected events, we'll communicate delays and deliver as soon as safe.

  • Proactive delay notifications
  • Safety-first approach
  • Flexible rescheduling

Questions About Delivery?

Our support team is here to help with any shipping or delivery questions you may have.

Contact Support